by iota-ML | Jan 31, 2023 | Blog
Expert advice from superstar marketers Pete Markey, Zoe Davies, Jonathan Pearce and Sara MacGregor! Are you keeping your New Year’s Resolutions? You might have fallen off the booze-free bandwagon, or kicked Veganuary a few weeks ago but we hope you think about...
by iota-ML | Jan 23, 2023 | Blog
Customer retention has come under a lot of flack in particular since Byron Sharp’s “How Brands Grow” burst onto the scene back in 2010. The central thesis of this marketing bible is customer disloyalty: “I just want to emphasise that so-called loyalty schemes have...
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